Tag Archives : web 2.0

Social Media Manager or Customer Service Manager?

Social Media Manager or Customer Service Manager?

A couple of years ago Social Media and Social Networking website where more commonly known as Web 2.0. Web 2.0 was associated with web applications the end user was able to customise and share information with one another. More commonly know these days as Social Media and the top players are Facebook, Twitter, YouTube and long list of many others. Social Media has rapidly expanded in the last [...]
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